Skip to main content

Opendoor Integration FAQ for Agents

Everything agents need to know about the RealScout + Opendoor integration — how it works in RealScout, the two offer types, commissions, client protections, timelines, eligibility, and how to get support.

The RealScout + Opendoor integration gives you a new option to bring to the kitchen table: instant cash offers and a hybrid "cash now, more later" product — all initiated from inside RealScout, with client protections baked into the agreement. This article answers the most common agent questions.

For a full walkthrough with Andrew Flachner (RealScout CEO), Brad Bonney (Opendoor Chief Business Officer), and Jackson (Opendoor Partner Success), watch the announcement webinar or listen to the "Opendoor Grand Reopening" podcast interview on Spotify, Apple Podcasts, or YouTube.

How it works at a glance

Two visuals cover the whole model. The agent's role — representing the seller — never changes. What changes is who plays each role.

A cash offer is a traditional sale, with Opendoor in the buyer seat:

Cash Now More Later is two transactions. You represent the seller in both — first the homeowner, then Opendoor:

About the Partnership

Is this the same Opendoor from a few years ago?

No. Opendoor has a new CEO (Kaz, joined September 2024) and has publicly rebooted the business around partnering with agents instead of working around them. Between 25% and 40% of Opendoor's deals every month now come from agent referrals. Andrew Flachner personally flew to San Francisco to vet Opendoor's leadership before RealScout signed the partnership.

Why did RealScout partner with Opendoor specifically?

Three reasons:

  • Agent-first product design. Opendoor's newer "Cash Now More Later" offer keeps the listing (and the second commission) with the agent.

  • Contractually-baked-in client protections. Not a handshake — actual provisions in the agreement.

  • Months of due diligence, including RealScout's legal team writing custom protections into the contract.

Even the best iBuyer isn't right for every client. This is about giving you more options to bring to the kitchen table.

Will Opendoor try to steal my client?

No — and it's contractual. Opendoor cannot use the existence of an offer request, or any of your client's data, to solicit or target them. They also cannot sell your client's data to third parties. These protections apply whether or not you engage with the integration.

How It Works in RealScout

What does my client actually see?

On their Home Value Alert, your client sees a "Request Cash Offer" call to action. They do not see the Opendoor brand anywhere. They cannot contact Opendoor. If they click the button, the only thing that happens is you get an email letting you know your client asked about a cash offer on their property. You decide whether to move forward — nothing happens without you.

Can I turn this off?

Yes. The "Request Cash Offer" CTA on Home Value Alerts is opt-out. If you don't want it showing to your contacts, you can disable it in your settings.

What happens after I request an offer?

  1. Eligibility check. Opendoor confirms the address is eligible.

  2. Download the Key Agent app. This is Opendoor's home assessment app — photos, videos, and a few property questions.

  3. Complete the assessment (about 10–15 minutes on-site).

  4. Get your numbers within 48 hours. Opendoor's underwriting team returns final offers for both the Cash Offer and Cash Now More Later products.

Do I have to do the assessment myself?

The app lets you assign the assessment to your seller, but Opendoor strongly recommends the agent stay on-site. Being present keeps you in the driver's seat of the relationship and ensures the assessment is accurate.

The Two Offer Types

Cash Offer

Opendoor buys the home directly.

  • Fast, simple, certain.

  • 5% program fee.

  • No showings, no repairs.

  • Opendoor pays you a buyer's-side commission.

Cash Now More Later

Seller gets an upfront cash payment (typically 50–80% of estimated sale price).

  • Opendoor buys and renovates the property.

  • Opendoor hands the listing back to you to sell on the open market.

  • Seller receives the upside proceeds after Opendoor's costs.

  • You earn both the acquisition commission and the listing commission on the resale.

  • Variable program fee based on the upfront amount paid.

If my client doesn't like the Cash Offer number, does the deal die?

Not with Cash Now More Later. That's the whole point of the product. You and your client can disagree with Opendoor's estimated sale price. Opendoor will list at whatever price the seller wants to test the market at. Your client's upside is protected because they get all proceeds after Opendoor's costs.

When should I use this — before a listing appointment or during?

Both work. There is no wrong way to use it. Some common approaches:

  • Win the listing appointment by teasing that an offer may already exist for the home.

  • Walk in with options — full-service marketing plus the Opendoor option side-by-side.

  • Use the Opendoor number as a floor or as a comp during pricing conversations.

  • Rescue a stalled listing when the seller is getting antsy.

Important: Opendoor's offer is strongest before the home hits the MLS, because once it's listed, they have more demand signal to price around.

Commissions and Compliance

Is this compliant with the NAR settlement?

Yes. The commission Opendoor pays is fully disclosed in the transaction documents, agreed to by all parties, and paid through your brokerage on the settlement statement. It's a buyer paying a commission to the seller's agent as a benefit of working with them — nothing outside the transaction.

What's the bonus commission?

Opendoor pays a bonus commission of 1% up to 2%, directly from Opendoor, at the close of acquisition. It's tiered by deal count and resets every January. It's on top of anything you've negotiated with your seller. If your seller is paying you a commission at close, you keep that too — the Opendoor bonus is additional.

Do I get both commissions on Cash Now More Later?

Yes. You get:

  1. The acquisition-side commission when Opendoor buys the home.

  2. The listing commission when you sell it on the open market on Opendoor's behalf.

Two commissions on the same property.

Fees, Pricing, and the Offer

How does Opendoor decide the offer price?

Opendoor's offer is oriented around the price they expect the home to sell for on the open market — not just "here's what we'll pay." You'll see market context in Opendoor's dashboard: days on market, time to sell, and other demand signals.

That said, Opendoor is a buyer. Always encourage your seller to evaluate the offer independently and do their own due diligence. Your role as a licensed professional matters here.

What are the fees on Cash Now More Later?

  • Program fee — variable, based on the upfront amount paid to the seller. Bigger upfront = higher fee.

  • Holding cost — the main variable. Faster sale after Opendoor acquires it = lower fees. Longer time on market = higher fees.

  • Standard transaction costs — buyer's agent commission (if applicable), negotiated concessions, etc.

  • All costs are disclosed clearly upfront, even before contract.

Who pays for repairs and renovations?

Opendoor manages and pays for all of it. Repair costs are estimated and disclosed to you and your seller before the contract is signed (that's part of why the app assessment includes photos and videos). Opendoor charges sellers at their actual cost — no markup, no profit center. They pass through the volume savings (they buy millions of gallons of paint each year, for example) directly to the seller.

Timeline and Process

Closing: Seller picks their closing date — flexible between 30 and 60 days.

  • Renovation: Once the seller moves out, Opendoor's renovation runs about 2–3 weeks.

  • Relist: A member of Opendoor's Partner Success team will contact you to relist the property.

So the window from close to relist is roughly 2–3 weeks.

Who lists the home on the resale?

You do. The agent who originated the deal is the agent who gets to relist. Your sign goes back in the yard. The seller of record is Opendoor, but the listing, the relationship, and the second commission all stay with you.

Eligibility

What markets is this available in?

Cash Offers are live in 50+ core markets.

Cash Now More Later expands eligibility significantly — essentially all of the lower 48 states, with some property-specific exceptions.

The RealScout integration checks eligibility instantly when you enter an address, so you'll know before you spend any time on it.

What property types work?

Best fit: traditional single-family residences. Also eligible: many half-duplexes, townhomes, and some condos. Opendoor is actively expanding their buy box.

Does this show up on the MLS?

Depends on the property's status when you go under contract:

  • Off-market at time of contract: The first transaction is off-market — no MLS input required.

  • On-market at time of contract: MLS rules dictate the required status.

  • The second transaction (Opendoor reselling through you) is always an MLS sale.

Where to Get Support

Questions about the RealScout integration (how to enable, how to initiate a request, opt-out settings): support.realscout.com

Questions about a specific offer or transaction: Contact the Opendoor Partner Success Manager assigned to the property. Their contact info appears on the property page inside Opendoor's system as soon as you start an offer request. https://www.opendoor.com/agents

Success Stories

Rosalyn (Houston): "My client was looking for fast cash. She wanted to be out of her home and didn't want anyone walking through it. When I saw the integration with Opendoor and there was a Cash Now More Later offer she could take and sell it as-is, it was the perfect opportunity for her." Rosalyn's client is already in contract with Opendoor.

Joe Cohen: "It allowed me to meet certain commitments that maybe the market wouldn't allow me to commit to. That really gives me an upper leg when it comes to giving the sellers the peace of mind and not having sleepless nights wondering if the perfect offer is going to come in."

Did this answer your question?