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Frequently Asked Questions

What is this integration all about?

This integration brings Opendoor cash offers into your RealScout workflow — so you can offer clients more selling options without losing control of the relationship.

What it does for you:

More options for sellers. Put a cash offer on the table alongside a traditional listing when speed, certainty, or flexibility matters.

Keeps you at the center. Pulls the cash offer conversation back into the agent experience instead of letting clients explore it alone online.

Pays you for the work. At the time of publishing, Opendoor pays a 1–2% bonus commission on top of any seller-negotiated listing commission.

Protects the relationship. Opendoor can't use a request submitted through RealScout to go around you.

Another tool in your kit, another way to win the listing — without giving up the relationship.

I am part of a Team or Brokerage, why is this not on my account?

Brokerage staff and Team Managers have the ability to suppress the Opendoor functionality for all agents in their organization.

Do I need to do anything to activate this?

Once enabled, the Opendoor integration is automatically enabled in your RealScout account already. You can go to realscout.com/agent/opendoor to run an eligibility check for a potential seller.

Where to access or submit a Cash Offer?

The Opendoor page is found here and there are various ways you can access the Cash Offer feature below:

1. Listing Tools tab
Click the Cash Offers from the Listing Tools tab on the left navigation bar.

2. Contact's Profile page

Click Explore Cash Offers from a contact that has a home address in their Client Details.

3. My Listings page

Use the Cash Offer tab on any claimed listing.

4. Agent notification email

Click the Explore Cash Offers button in your notification emails.

5. Messages thread

When a client clicks the Cash Offer request in their Home Value Alert email, it sends you a message. Access Cash Offers directly from any message conversation within RealScout.

Will Opendoor reach out to my client directly?

No. That is built into how the integration works. Requests submitted through RealScout cannot be used by Opendoor to contact your client without you. You will see this when you use the Opendoor within RealScout, including in the notification email you receive.

What are the different options for sellers?

Cash Now, More Later gives your seller cash upfront from Opendoor today while the property still lists on the open market. They keep any additional proceeds if it sells above the advance at resale, and you earn a commission twice.
Cash Offer is a straight all-cash transaction: Opendoor purchases the property directly, closes in 14 to 60 days, no showings or repairs required.

Is the number I see in RealScout the actual offer?

No. What you see in the flow is a preliminary estimate Opendoor generates from publicly available data. The confirmed offer comes after Opendoor completes an in-person assessment of the property using the Opendoor Key app. The two numbers will usually differ and that is expected behavior, not an error on either side.

What markets does Opendoor operate in?

Opendoor's market availability changes over time and varies by property type. The eligibility check inside RealScout will tell you immediately whether a specific property qualifies. If the check comes back as not available, that is Opendoor's determination and not something that can be changed from the RealScout side.

Will the contacts that request a Cash Offer be tagged?

Yes, a tag is automatically applied when a contact submits a Cash Offer request from their Home Value Alert (HVA).
The tag name is RealScout HVA Cash Offer Requested.

RealScout x Opendoor FAQ