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What is tracked when I install a Meta (Facebook) Pixel for tracking in RealScout

RealScout supports adding a Meta Pixel to your RealScout search page so you can measure what happens after a client lands in your RealScout pages from marketing (Facebook, Instagram, leads passed through widgets) or who engage with alerts with you.

Updated over 3 weeks ago

What the Meta Pixel does on RealScout

When a Pixel is added to your RealScout portal, the Pixel can record website events when a client loads your portal pages (for example, a Search Link landing page or if you've installed your search widget on your website and a user clicks through).

Example of Facebook/Meta Events Manager Overview page

What it typically tracks (examples)

Meta Pixel events can include:

  • PageView when a RealScout page loads.

  • The page URL and referrer URL used for reporting and rule-based conversions in Events Manager.

  • Basic browser/device signals used by Meta for measurement.


What the Pixel does NOT do

  • Does not access a visitor’s phone contents (photos, texts, contacts, apps).

  • Does not “scrape” the page or read it. Listing views and listing photos are not readable by Meta; this is just reporting visitor click activity.

  • The Pixel records events and URLs. Any additional details would only be sent if a site explicitly passes them as event parameters.


How to set it up in RealScout (Start in Meta/Facebook first)

  1. In Meta Events Manager, create or select a Pixel.

  2. Copy the Pixel ID.

  3. In RealScout, add that Pixel ID to your RealScout portal integration settings.


How to test and verify it is working

Method 1: Meta Events Manager “Test Events”

Use Events Manager to confirm Meta is receiving events from your portal in real time.

Method 2: Meta Pixel Helper (recommended by Meta/Facebook)

Meta Pixel Helper is Meta’s official Chrome extension to confirm a Pixel is present and which events are firing.

Steps:

  1. Install Meta Pixel Helper (Chrome).

  2. Open your RealScout portal page (for example your Search Link landing page).

  3. Click the extension to view:

    • Pixel ID detected

    • Events firing (often PageView, which is indicating a page was viewed by your visitor)

    • Any auto-detected events (example: SubscribedButtonClick, which is a click on the site.

      • On RealScout this does not mean your viewer subscribed with you/saved a listing; just that they clicked somewhere on your RealScout page.

    • Warnings or errors


Common issues to help troubleshoot

  • No events detected

    • Pixel ID not added correctly in RealScout.

    • Ad blockers or browser privacy settings blocking the script.

    • Testing in an in-app browser vs a standard browser can change results.

  • Only Page View shows

    • That can be expected. RealScout’s integration is designed to support Pixel placement on the portal.

    • additional event strategy (custom events, advanced setup) is typically configured on the Meta side.

  • Auto-detected events appear

    • Meta may automatically detect certain interactions and label them as automatic events, such as clicks


FAQs

Does RealScout send server-side events via Conversions API?

No, RealScout’s integration option is for adding a Pixel ID to your RealScout portal, which is a browser Pixel implementation.

Can I track traffic sources with UTMs in RealScout?

At this time, RealScout does not support UTMs for links shared outside of RealScout.

For campaign attribution and optimization, when you make a Facebook/Meta ad, this is done through their ad manager tools.

Where do I see the results?

In Meta:

  • Events Manager for event activity and diagnostics

  • Ads Manager for campaign reporting


References

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