Who This Is For
Buyers and sellers using the RealScout Home Search App
Agents who want to understand what their clients see and can do inside the app
Agents onboarding new clients and walking them through the app for the first time
App Sections and Features
Home Search Screen
The home search screen is the starting point after login. It provides:
An overview of listings that match the client's saved search criteria
Quick interactive interest controls directly from the listing card
A message feature to contact the agent without leaving the screen
Listing Details Page
Each listing has a dedicated details page with the following features:
Photos
An image carousel displays all listing photos organized by room
Clients can scroll through photos without leaving the listing page
Sharing
The arrow icon in the top right corner allows the client to share the listing via text message
Map and Directions
Clients can explore the listing location using three map view types: Standard, Satellite, and Hybrid
The Get Directions button launches driving directions in the client's preferred map application
Commute Times
Clients can view estimated commute times from the listing address [Assumption: to a destination the client has saved or entered]
School Information
Nearby school ratings are displayed by grade level
School attendance boundary data is provided by Precisely
Interest and Agent Contact Controls
The Interested and Not Interested buttons are available directly on the listing page
The Message Agent button lets clients send a message to you from within the listing view
Messaging and Property Sharing
Sending a Message
Clients can message you from the listing page using the Message Agent button. Messages are sent directly to you through RealScout.
Sharing Specific Properties with the Agent
Tapping the plus icon allows clients to send you agent-specific properties
Clients can select from three lists: Matches, Interests, or Viewed Properties
This gives clients a direct way to flag listings they want you to act on
Agent Contact and Support
Tapping the agent photo at the top of the home screen displays your contact information
This area also provides access to support videos and additional support resources
Interactive Map Search
The interactive map allows clients to refine their search visually and geographically.
Ways to refine search using the map:
Add geographical parameters such as city, zip code, or school district
Draw a custom boundary directly on the map to define a search area
Enter additional search criteria to narrow results further
How to save a custom map search:
Use the Draw option on the map to outline your desired area
Tap Save
Enter a custom name for the search
Choose an alert schedule to control how often you receive notifications for new matches
Tap Save to confirm
The saved search will appear in the client's active searches and will generate alerts based on the selected schedule.
Interested Properties List
Clients can view and edit their list of interested properties at any time from within the app
This list reflects all properties marked with the Interested button
Clients can also navigate to the chat feature at any time to continue communication with you
Common Questions and Edge Cases
Can a client change their interest status on a listing?
Yes. Clients can mark a listing as Interested or Not Interested from both the home search screen and the listing details page. These selections update in real time and are visible to you in your dashboard.
What is the difference between the Matches list and the Interests list when using the plus icon?
Matches: All listings currently matching the client's saved search criteria
Interests: Listings the client has marked as Interested
Viewed: Listings the client has opened and viewed
Who provides the school data?
School attendance boundary data is provided by GreatSchools.org using Precisely map boundaries for geolocation.