Help For Your Contacts
RealScout client tutorials covering property search, custom map search, listing alerts, mortgage calculator, comparing listings, messaging your agent, iOS & Android app setup, account settings, email whitelisting, and managing saved searches. Share with your clients.
21 articles
- About Mortgage CalculatorCalculate estimated monthly mortgage payments on RealScout property listings. Covers principal & interest, insurance, property tax, PMI, down payment, interest rates, and mortgage types (Conventional, VA, Jumbo). Contact your agent…
- Client Experience: Getting Started with RealScoutNew to RealScout? Learn how to log in for the first time, browse listings by room, mark properties as Interested or Not Interested, use the search and matches tabs, rate…
- How to Navigate Your Client Experience
- Editing Your Profile and Likes/DislikesLearn how to update your home feature preferences in RealScout by liking, disliking, or setting features to neutral from your profile page or directly on a property listing to improve…
- Interested Vs Uninterested PropertiesLearn how to mark listings as Interested or Uninterested in RealScout, view your saved and dismissed properties, and update or clear your selections at any time from your homebuyer account.
- How to create a Client SearchLearn how to create and save a Client Search on the RealScout Home Buyer Search page, set email alert schedules, and access saved searches from the My Searches section of…
- Creating a Custom Map SearchDraw a custom map boundary in RealScout to find listings in a specific area. Learn how to use the pencil tool, set geographic search zones, apply filters, save searches, and…
- Compare 3 Listings Side by Side!Search description: Learn how to compare up to three RealScout listings side by side from the property details page. Covers how to select listings, what the comparison view displays, room…
- How to Message Your AgentLearn how to use the RealScout messaging tab to read agent messages, reply with feedback, browse grouped listing recommendations, and attach saved listings directly to your messages from your client…
- Finding Details about a PropertyLearn how to use the RealScout property detail page to view photos by room, review MLS data, message your agent, mark listings as Interested, calculate commutes, and access Google Street…
- RealScout Home Search App OverviewLearn how to use every feature in the RealScout Home Search App, including listing details, photo carousels, commute times, school ratings, interactive map search, custom boundaries, interest controls, and agent…
- RealScout Home Search - iOSRealScout Home Search is available on the iOS App Store.
- RealScout Home Search - AndroidRealScout Home Search is available as an Android app on the Google Play Store.
- How to log in to your RealScout Home Search AppLearn how to log in to the RealScout Home Search App using your Primary Email, select your agent, set up or reset your password, and configure notification preferences after your…
- How to create and save a search on the Home Search AppLearn how to create, customize, and save a property search on the RealScout Home Search App. Set filters, define search criteria, and save searches to get notified of new listings…
- How to create and save a custom map shape searchLearn how to draw a custom shape on the RealScout map to define a precise geographic search boundary, apply filters within that area, and save the search with a name…
- How to access directions from the property's mapLearn how to get directions to a property directly from the map in the RealScout Home Search App. Tap any listing on the map to access navigation, driving directions, and…
- How to Deactivate Your Account on RealScoutDeactivate, disable, or opt out of your RealScout account through Account Settings. Learn how to adjust email preferences, reduce email frequency, and submit a data deletion request by contacting RealScout…
- Help for your Contacts: How to Whitelist RealScout EmailsTips on how to add realscout.com to Safe Senders, mark Not Junk/Spam, and common email provider whitelisting steps so you get your agent's messages and property alerts from RealScout.
- "You Must Be Logged In to View" for Open House InformationOpen house times and details on RealScout may require Contacts to be logged in before they can view them. This article explains why the login prompt appears, how to check…
- How can contacts customize their home search criteria in RealScout?Customize home search criteria in RealScout, manage listing alerts, set update frequency, draw custom map boundaries, and edit or create new searches using the RealScout Home Search app or website.