RealScout Team Account Options
RealScout offers two team account configurations.
Shared Single Account is best for small teams of two, or use with your admin/assistant who you work closely with(e.g., two equal partners) sharing a limited lead list.
This isn't a team account as much as it is one single, shared login, with one contact database, and one RealScout profile.
Alerts are sent as a team with no individual logins or agent-level tracking. To ensure alerts are sent to both primary and secondary email addresses, update the Notification Settings or Email Preferences to "BOTH."
To configure a shared single account so that another person can receive alerts without their own login, follow these steps:
Add a Secondary Email:
Navigate to your account settings:
Profile → Edit → Add Secondary Email.Enter the email address of the person you want to share alerts with.
Update Notification Settings:
Go to
Notification SettingsorEmail Preferences.Select the option "BOTH" to ensure alerts and notifications are sent to both the primary and secondary email addresses.
Full-Featured Team Account is best for larger or more complex teams needing lead management and individual logins.
These accounts can supports multiple roles (agents, admins, ISAs), lead capture and distribution, manager-level automation, search template sharing, and per-agent usage analytics. Members can be added via Manager Tools → Agents, using available seats.
To convert individual accounts to a team account or get current pricing, contact RealScout support to share details about your team/use-case or visit learn.realscout.com/pricing.