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FAQ: How does sharing a RealScout agent account differ from a Team Account with multiple users?

Compare RealScout team account options: shared single login for small teams vs. full-featured multi-user accounts with individual logins, lead distribution, agent tracking, and admin roles. Learn which setup fits your team.

Updated over a week ago

RealScout Team Account Options

RealScout offers two team account configurations.

Shared Single Account is best for small teams of two, or use with your admin/assistant who you work closely with(e.g., two equal partners) sharing a limited lead list.

This isn't a team account as much as it is one single, shared login, with one contact database, and one RealScout profile.

Alerts are sent as a team with no individual logins or agent-level tracking.

To set up, edit the account profile to reflect the team name and add a secondary email or shared alias in settings so all members receive notifications.

Full-Featured Team Account is best for larger or more complex teams needing lead management and individual logins.

These accounts can supports multiple roles (agents, admins, ISAs), lead capture and distribution, manager-level automation, search template sharing, and per-agent usage analytics.


To convert individual accounts to a team account or get current pricing, contact RealScout support to share details about your team/use-case or visit learn.realscout.com/pricing.

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