Here’s a quick guide to help you resend listings that have already been sent to a client:
1. Go to the Contacts tab or use the Search Contact/Listings bar to find and select your client’s name.
2. Click on Listing Alert (View/Edit) to open the search results.
3. Click on the section to see the listings you’ve previously sent (or are queued)
4. Select All or check the boxes next to the specific properties you want to resend.
5. Click the Send button.
6. Add a custom message if you’d like, then send the email.
Alternative Methods for Resending Alerts
Market or Home Value Alerts: Use the "Send Now" function available when opening the alert. You'll see the next send date so you can determine if it's a good time to resend.
After correcting an email address: Update the contact's email and use a resend step to send previously missed alerts.
After those steps, you'll notice in your clients Recent Activity tab that this email alert has been delivered and when opened. Additionally, if emails were flagged as spam or bounced, ensure consent is obtained and the email address is unblocked before resending.