On the My Account Settings section, the option for Suppress Open House info for all my clients will suppress Open House emails on 'interested' homes to your clients. This setting will also hide the date and time of any Open House available. Your client will be able to request Open House information from you, and you will be notified of the request.
Additionally, enabling open house information can be beneficial for keeping clients informed about upcoming events and opportunities in their area.
Overview of Open House Features in RealScout
RealScout allows users to:
Create and share Quick Share Links for open house searches.
Set up alerts to notify clients about open houses in their area. These features are designed to streamline the process of sharing open house information and keeping clients informed.
When creating an alert before saving it, you'll be asked to set an Alert Schedule. There is a Setting section to check the option send Open House reminders or keep unchecked to stop Open House reminders before each weekend. By default it is unchecked.
To enable open house alerts for a client’s search:
Open the client’s search and edit the alert settings.
Locate the alert schedule settings and find the option for Open House reminders.
Check or enable the Open House reminders option to start sending notifications.
Note that this option is off by default and must be enabled manually.
To stop these reminders later, return to the alert schedule settings and uncheck the Open House reminders option.
If you specifically chose for a client to receive Open House reminders on a specific alert (search) when setting up their alert schedule, then yes, you'll need to edit their alert schedule and uncheck that option.
Member Success can help review your client's alert settings, please send us the following info:
You can also customize alerts to better suit your client’s preferences, ensuring they receive the most relevant notifications.
Your name or email as it appears in RealScout
Your client's name or email as it appears in RealScout
Alert (search) name if multiple
Related Video Support Tutorials: