Using Reverse Prospecting as a Buyer’s agent:
Your client's privacy is protected. Listing agents CANNOT see your clients’ names or any other identifying contact information — they only know that you have a Contact whose search criteria match their listing.
What listing agents can and cannot see
When a listing agent uses Reverse Prospecting, they can see:
That you (the buyer's agent) have a Contact with search criteria matching their listing
Your name and contact information as the buyer's agent
They cannot see:
Your client's name
Your client's email address or phone number
Any other identifying information about your client
How you receive Reverse Prospecting messages
If a listing agent contacts you, you’ll see a message in your email inbox and within RealScout on the MESSAGES tab. Here’s a quick breakdown of what that will look like for buyer’s agents:
Note: The RealScout Agent Mobile App's Inbox shows messages from your contacts (leads) only. Reverse Prospecting messages, which come from other agents rather than your contacts, don't appear in the app — they show in your email inbox and on the MESSAGES tab in your web dashboard. From your web dashboard, open the MESSAGES tab and enable the Show only conversations that include clients filter to hide Reverse Prospecting messages from view.
The My Buyers tab will let you know which clients match the listing you’ve been contacted about
Don’t have time to respond? Choose a quick reply to respond to the listing agent
Frequently Asked Questions
Do I have to respond to Reverse Prospecting messages from listing agents?
Do I have to respond to Reverse Prospecting messages from listing agents?
No. Responding is optional. The listing agent only knows you have a matching buyer — they cannot contact your client directly.
What if I have multiple clients that match the same listing?
What if I have multiple clients that match the same listing?
The My Buyers tab on the listing page will show all of your Contacts that match, not just one.
Can the listing agent see that I have checked the My Buyers tab?
Can the listing agent see that I have checked the My Buyers tab?
No. Your activity on the listing page as a buyer's agent is not visible to the listing agent.
Can I opt out of receiving Reverse Prospecting messages?
Can I opt out of receiving Reverse Prospecting messages?
Yes. From your web dashboard's MESSAGES tab, open a conversation and enable the Show only conversations that include clients filter to hide Reverse Prospecting messages from view. To stop receiving Reverse Prospecting outreach emails entirely, contact support@realscout.com.
Related Articles