Even Better Contact Management
RealScout is excited to announce the launch of our new Contacts page for our Pro+ subscribers. We've made it easier to manage your contacts with new filtering, sorting, tagging, and action options. In this video, I will walk you through the new Contacts page and show you how to use the new features. Pay attention to the timestamped chapters to navigate to specific sections of the video.
Chapters:
0:00 Introduction
0:20 Overview of the Contacts page, Using the Activity timeframe
0:50 Adding filters
1:12 Exporting specific lists, Archiving and deleting clients
2:00 Difference between archiving and deleting, Awaiting nurture bucket
2:21 Emails from RealScout, Setting up alerts for clients
2:51 Nurtured contact page
If you are on a Pro+ Team account and sharing Nurtured Contacts your USAGE view will look like this:
RealScout Quick Filters
The Contacts page now includes Quick filters to help you review engagement faster. Start by setting an Activity timeframe (ex: Last 24 hours, 7 days, 1 month) to limit the list to recent activity, then use the quick filters to instantly switch views.
Quick filters (left → right):
Emailed: contacts you’ve emailed in the selected timeframe
Email-engaged: contacts opening/clicking RealScout emails
Site-engaged: contacts actively engaging on RealScout (site/app activity)
Most engaged: highest engagement signals in the timeframe
Recently re-engaged: activity picked back up after being quieter
Slipping away: engagement is trending down compared to prior behavior
How to use this in a real workflow
Set Activity timeframe to match your follow-up window (ex: 7 days for this past week).
Click Most engaged to prioritize immediate outreach.
Click Slipping away to re-tighten alerts, refresh nurture, or send a check-in.
Layer in Filters if needed, then take bulk actions like Enable Auto Nurture, assign a Template, or Export your filtered list for reviewing.