Frequently Asked Questions

MLS Specific FAQs

• NWMLS Updates in RealScout
• Listing Alert Emails for Status Changes
• San Francisco MLS Updates in RealScout
• Bareis MLS - Updates in RealScout
• Which MLS Areas Does RealScout Support?

General Questions

• Important Announcement: Deprecation of Market Trends and Disclosures Features on July 1st, 2023
• How to add a brokerage Disclaimer or Terms & Conditions
• Climate Risk Ratings
• Nearby School Ratings
• My Account Settings: Suppress Open House info for all of my clients
• How do I add a client's additional email?

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Billing / Subscription

• Moving to a New Brokerage
• How do I update my information?
• What is my billing date?
• Does my subscription auto-renew?
• How can I get a copy of my invoice(s)?
• How do I up/downgrade my subscription plan?

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Using My Account

• Dashboard Features
• How to COPY/DUPLICATE a Listing Alert
• How to share a single listing with a client
• Change Property Class to Search Rental or Leases
• Do my home buyers see the private listing agent remarks?
• Where do I go to login?

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Mobile App

• How to Invite Your Contacts to Download the RealScout Home Search App
• About RealScout Apps
• RealScout Agent Dashboard App: Home Value Alerts (ALERTS)
• RealScout Agent Mobile App Overview
• RealScout Agent Dashboard App Links
• RealScout Agent Dashboard App: How To Login

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Market Alerts

• Market Activity Alerts

Exclusives

• What are Exclusive Listings?
• How To Control Exclusive Auto Emails
• What will my Homebuyers see?

Single-Page Website

• What is the purpose of the Single Page Website?
• Can I re-arrange the sections of the Single Page Website?
• Can I add more pages to the site?
• How do I change the text, or customize other parts of the Landing Page?
• I’d like to feature my listings on the Single Page Website, can I do that?
• Can I use a Single Page Website as my agent website?

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Integrations & Social Media

• Social Media Tips & Tricks
• Which other technologies do you integrate with?
• Connecting Spacio to your RealScout
• How do I create a Facebook "Meta Pixel"?
• Single Sign On to RealScout from MoxiEngage
• Transfer Leads and create a home search using RealScout and MoxiEngage Integration

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Reciprocal MLS Access

• GENERAL RECIPROCITY INFORMATION
• Lake Tahoe, CA & Northern Nevada
• Florida
• Bay Area MLS Reciprocity
• Southern California

Legacy Agent Websites

• Website Sunset - Legacy Websites
• Legacy WordPress Website Tutorial

RealScout Pro+ Broker Upgrade Center

• WATCH: Video message about the Pro+ transition
• RealScout Pro+ Broker Transition Plan
• Nurtured Contact FAQ
• New Team Account Type at Brokerages
• Broker and Staff Pro+ Training Resources