Zapier allows you to connect RealScout to thousands of other apps. This means you can automate tasks, sync data, and get more done with the tools you already use. Search the Zapier Integrations page to find out which integrations are available.
Some pre-built Zapier Integrations include:
Follow Up Boss team members whose team admin is not using RealScout, the 2-way integration is not available for your individual RealScout account.
→ You may use your team member Follow Up Boss account with Zapier & RealScout.
Go here to get your Zapier API key.
Open your RealScout Integrations page to copy your Zapier API key. Note: This is how you'll connect your RealScout account to your Zapier account. These steps will likely be similar to the steps for adding other services/apps to Zapier.
Overview of RealScout's Integration Capabilities
RealScout does not offer a public API for general developer access. However, there are still ways to integrate third-party platforms with RealScout using supported tools and services.
Additionally, when setting up integrations for teams, it is important to consider multi-agent lead syncing. Leads for new agents will not automatically sync unless the Zap is configured to include all agents or separate Zaps are created for each agent.
Any other CRM or platform not covered by RealScout's native integrations
Follow Up Boss (when the FUB team owner does not have a RealScout account)
LionDesk CRM
Sierra Interactive
Wise Agent
Real Geeks
GoHighLevel (LeadConnector)
When to Use This
You need to route incoming leads from a third-party platform into RealScout automatically
You want your CRM or another tool to receive notifications when a RealScout contact views a listing, saves a property, or opens an email
You are using Follow Up Boss as an individual agent (not through a team owner with a direct RealScout integration)
Do not rely on Zapier if you need saved search criteria, property addresses, or notes to sync. Those fields are not supported.
How It Works
Zapier is a third-party automation tool that connects other services or apps with RealScout. RealScout does not offer a public API for general developer access, which makes tools like Zapier essential for integrating third-party platforms.
→ It works through a trigger-and-action model: which means that when a defined event happens in one app → Zapier performs your defined action in another service/app.
Each action is a separate Zap step.
A property view and a property save, for example, each require their own Zap configuration.
Zapier does not create a two-way sync with other services.
On Zapier's free plan, triggers check for new events on a polling cycle of up to about 15 minutes, so a new lead can take up to 15 minutes to appear. Paid Zapier plans poll more frequently.
It does not replicate the behavior of RealScout's direct API integrations with platforms like Follow Up Boss (team owner), Cloze, MoxiWorks, or ReChat.
What Zapier Can and Cannot Do with RealScout
Zapier CAN send this information to RealScout
When creating or updating a contact in RealScout via Zapier, the following fields are supported; only EMAIL is required:
Email (required)
First Name
Last Name
Mobile Phone
Lead Source
Additional Email
Financial State
Cash/Pre-Approval Amount
Zapier CANNOT send this information to RealScout
The following fields are not supported:
Property addresses
Notes
Saved search criteria or alert preferences
Lead type categorization (e.g., buyer vs. seller)
Tags
Timestamps
RealScout Events That Can Trigger a Zap: RealScout to Follow Up Boss
Zapier can detect and send the following RealScout activity to another platform:
Property Viewed
Property Saved (Interested)
Property Hidden (Disliked)
Email Opened
Email Delivered
New Contact Created (agent-created or self-signup)
What does this mean for my RealScout workflow?
Feature | Supported? | Notes |
Send new lead to RealScout | Yes | Basic contact info only. No addresses or notes. |
Update or add tags in another system | Yes | Only if explicitly configured as an action, action plan, or trigger in your system. Using Zapier for a second step in your workflow may require upgrading from the free plan |
Sync saved searches or alert criteria | No | Not supported. |
Trigger from listing views or saves | Yes | Sends your Zapier-configured step/action to the connected platform. |
Messages from contacts sent to Sierra Interactive, Monday.com, Apollo, etc. | No | Using the RealScout agent app is recommended. |
Direct link to my exact contact (RealScout URL for the lead in my CRM) | No | If your service or app supports adding a URL, you can copy and paste your Contact's URL (right clip to copy or long-press if on mobile) and paste it to your CRM/app notes |
Auto Nurture and Zapier
If an agent has Auto Nurture enabled for all leads those contacts will be enrolled in Auto Nurture automatically once they sync into RealScout.
To verify this setting:
Log in to your RealScout account.
Go to Automations → Auto Nurture.
Review your Auto Nurture configuration to confirm which leads are included.
Step-by-Step: Send a New Lead from a Third-Party Platform to RealScout via Zapier
Go to zapier.com and log in to your Zapier account.
Click Create Zap.
Set your Trigger to the platform where new leads arrive (for example, Sierra Interactive, a Google Sheet, or a lead form).
Set your Action app to RealScout.
Choose the action Create Contact (or equivalent available action).
Map the available fields from your trigger source to the supported RealScout fields: Email, First Name, Last Name, Mobile Phone, Lead Source, Additional Email, Financial State, Cash/Pre-Approval Amount.
For teams, ensure that your Zap is configured to capture leads for all agents or create separate Zaps for each agent to handle multi-agent lead syncing.
Example Use Case: Connecting Zbuyer Leads to RealScout
To connect Zbuyer leads to RealScout:
Use Zapier to create a "Zap" (an automated workflow).
Set Zbuyer as the trigger app, with the event being "New Lead."
Set RealScout as the action app, with the action being "Add or Update Contact." This setup ensures that new leads from Zbuyer are automatically added or updated in RealScout.
Test the Zap to confirm the contact appears in RealScout.
Turn the Zap on.
After setup:
Property addresses and notes will not transfer. These must be added manually inside RealScout.
If the lead type needs to be set (for example, seller lead), update that manually after the contact syncs.
Step-by-Step: Trigger a Notification in Your CRM When a RealScout Lead Views a Property
In Zapier, click Create Zap.
Set your Trigger app to RealScout.
Select the trigger event (for example, Property Viewed).
Connect your RealScout account if not already connected.
Set your Action app to your CRM (for example, Sierra Interactive or LionDesk).
Configure the action to create a note, task, or activity in your CRM.
Test and activate the Zap.
Note: Each event type (view, save, hide) requires its own Zap.
Common Questions
Common Questions
Can I launch RealScout directly from my Zapier-connected CRM?
No. There is no direct login or launch integration through Zapier. Agents can access RealScout through the mobile app or by logging in directly at realscout.com.
Can Zapier create RealScout listing alerts for new leads?
Not directly. However, if Auto Nurture is enabled for incoming leads or a matching tag, new contacts synced via Zapier will be enrolled automatically.
Does Zapier support the same field mapping as the direct FUB integration?
No. The direct Follow Up Boss integration (available only to FUB team owners with a RealScout account) includes property address mapping and additional fields not available through Zapier.
Why don't RealScout search links show up in my CRM after a Zap runs?
RealScout does not sync search alert URLs or saved criteria through Zapier. Only the contact record and supported fields transfer.
Does RealScout have a direct integration I should use instead of Zapier?
If you or your team owner uses Follow Up Boss, Cloze, MoxiWorks, or ReChat, a native integration may be available. Native integrations include more field support and do not require Zap configuration for each event type.
Will new agents’ leads automatically sync from RealScout to Wise Agent? No, new agents’ leads will not automatically sync unless your Zap is configured to include all agents or you create individual Zaps for each agent.
Can RealScout set up Zapier for me? No, RealScout does not manage Zapier workflows. You must configure the integration yourself or work with your CRM provider if they offer setup services.
Troubleshooting
Troubleshooting
The Zap ran but the contact did not appear in RealScout.
Confirm the email field was mapped and contains a valid email address. Email is required to create a contact in RealScout.
Check the Zap history in Zapier for error messages: go to Zap History in your Zapier dashboard and review the failed run.
The Zap is running but I am not seeing property activity sent to my CRM.
Confirm you selected the correct RealScout trigger (for example, Property Viewed vs. Property Saved).
Each event type requires a separate Zap. A single Zap for "Property Viewed" will not also capture "Property Saved."
Zap limits are depleting faster than expected.
Avoid using the Email Opened trigger if high email volume is expected. This event fires frequently and can exhaust monthly Zap task limits quickly.
Use Zapier Filters to narrow which events continue past the trigger step, so only the activity you need consumes tasks.
Use the RealScout mobile app to monitor recent contact activity instead of creating Zaps for routine tracking.
A contact came in through Zapier but their lead type or property address is wrong.
Zapier does not support lead type categorization or address fields. These must be updated manually inside RealScout after the contact syncs.
Leads are not syncing for new agents.
Ensure your Zap is configured to include all agents or create separate Zaps for each agent.
Contacts are not being created in RealScout.
Confirm the email field is mapped and contains a valid email address, as this is required for contact creation.