RealScout provides several options for controlling how listing notifications are sent to your contacts. This guide covers how to disable or pause a listing alert, turn off price and status change notifications, and when to use archiving or deletion instead.
Disabling an alert pauses it without deleting the contact or the saved search criteria. The contact stops receiving new property match emails, but their profile and alert settings are preserved for future reactivation.
Disable a Listing Alert
Click on Contacts in the left sidebar.
Locate and click on the contact's name.
The contact's profile will open on the Email Alerts tab.
Locate the alert under the Email Alerts section.
Change the schedule to Disable.
The alert will now be Disabled and will no longer email the contact new property matches.
Disable price and status change alerts
To stop price and status change notifications separately from listing alerts:
On the same Email Alerts tab, scroll to the bottom of the page.
Under Other Alerts, uncheck the box for "Price/Status Change Alerts for Interested Homes".
The contact will no longer receive email alerts for price or status changes on properties they have marked as Interested.
Archive or delete a contact
If you need to take broader action than disabling individual alerts, RealScout offers two additional options.
Archive a contact to stop all alerts and remove them from active nurturing while preserving their profile for potential future reactivation. Archived contacts can be reactivated at any time.
Delete a contact if you no longer need the contact at all. Deleting is permanent and will also turn off all alerts for that contact.
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