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New Contact Enrichment

Updated over 3 weeks ago

Contact Enrichment in RealScout

This outlines the steps to enrich a client's contact profile in RealScout, ensuring accurate and comprehensive client information.

Key Steps

1. Access Client Profile 0:00

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  • Navigate to the client's profile in RealScout (e.g., Bobby Byer's profile).

2. Open Actions Menu 0:14

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  • Click on the 'Actions' button located in the center of the profile page.

3. Select Enrich Contact Option 0:32

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  • From the actions menu, select 'Enrich Contact' to initiate the enrichment process.

4. Verify Email Requirement 0:48

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  • Ensure that the contact has a valid email address, as it is required for enrichment.

5. Accept Changes 1:12

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  • Review the proposed changes to the contact's profile, including:

    • Full name expansion from first name

    • Validity of phone number (landline or mobile)

    • Address details

    • Owner or renter status

    • Length of residence

  • Accept the changes you wish to implement.

6. Confirm Enrichment Completion 2:00

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  • Verify that the contact's profile has been successfully enriched with the updated information.

Cautionary Notes

  • Ensure that the email address is accurate before attempting to enrich the contact.

  • Only enrich one contact profile at a time, as batch enrichment is not currently supported.

Tips for Efficiency

  • Regularly check and update client profiles to maintain accurate information.

  • Familiarize yourself with the actions menu to streamline the enrichment process.

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