New Scout Score

Log in to your RealScout account.

Locate the dashboard where your live feed is displayed on the right-hand side.

Familiarize yourself with the live feed, which shows real-time activity of all clients on RealScout.

Use filters to focus on specific activities that are important to you.

Check the Contact Highlights section for each client's Scout Score.

Identify clients who have recently re-engaged or those who are slipping away.

Click on the 'Contacts' page from the left-hand side menu.

Observe the two new columns: Scout Score and Score Change.

Use the Scout Score to determine which clients are most engaged or have experienced significant changes in their scores.

Review the categories: Site Engaged, Most Engaged, Recently Reengaged.

Click on individual client profiles to view their Scout Score and any recent changes.

Be aware that clients will receive feedback surveys regarding their ideal timeline for buying or selling.

Check your live feed and message section for survey responses from clients.

Note the ideal timelines provided by clients, as this will affect their Scout Score.

Use the information gathered from the Scout Score and client feedback to tailor your engagement strategies.

Ensure that you regularly check the live feed and client profiles to stay updated on engagement levels.

Be mindful of clients who may be slipping away and prioritize re-engagement efforts accordingly.

Set aside specific times each week to review the Scout Scores and client feedback.

Use the filtering options in the live feed to quickly identify clients who need immediate attention.