RealScout supports system-level tag automations that allow you to archive contacts or disable alerts automatically.
RealScout Archive Contact: Use this tag to archive the contact in RealScout.
RealScout Disable All Alerts: Apply this tag to a contact in Follow Up Boss to disable all RealScout communications, including alerts and messages.
RealScout Disable Listing Alerts: This tag stops only listing alerts while allowing other communications to continue.
Example on RealScout with CRM If Follow Up Boss is integrated and you add the tag "RealScout Archive Contact" to the contact named Sadie, her RealScout profile will be automatically updated and archived in RealScout. Additionally, adding the tag "FUB_RealScout" to a contact in Follow Up Boss ensures that the contact is synced to RealScout.
For other tag types, see:
The automated action should happen shortly after the tag is applied. Ensure that the correct tags are applied to achieve the desired functionality, whether it is disabling communications or enabling syncing.
Action Tags Available
The following tags trigger automated actions inside RealScout:
Tag | System Action Triggered |
| Moves contact to Archived status |
| Turns off all alerts |
| Turns off listing alerts only |
Note: Tags are not case sensitive.
Important: These Are System Tags
These tags do not indicate engagement.
They do not represent behavior.
They instruct RealScout to perform an action.
For behavior-based tags such as:
RealScout HVA ViewedRealScout Property Viewed 3+RealScout Message Sent
See:
Step 6: Track Actions Using RealScout Tags in FUB
For email error and cleanup tags such as:
RealScout Email RejectedRealScout Email Validation FailedRealScout Email Spam Reported
See:
FAQ: What Tags Are Added to FUB by RealScout?
How It Works in RealScout (No CRM)
Open the contact profile in RealScout.
Add one of the supported action tags.
The system automatically performs the corresponding action shortly after the tag is applied.
Example:
Adding RealScout Archive Contact moves the contact to Archived status.
Manual archiving via:
Checkbox → Actions → Archive
does not automatically apply the tag.
How It Works With a CRM Integration (Example: Follow Up Boss)
Add the appropriate RealScout action tag inside your CRM.
The tag syncs to RealScout.
RealScout performs the corresponding action automatically.
Example:
Adding RealScout Disable Listing Alerts in Follow Up Boss disables listing alerts in RealScout once synced.
Key Rules
Actions trigger after the tag is applied.
Actions are not retroactive.
Removing the tag does not undo the action.
Manual actions do not auto-apply tags.
Sync timing depends on integration status.
Recommended Use Cases
Scenario | Recommended Tag |
Closed buyer |
|
Pausing alerts temporarily |
|
Removing from nurtured pool |
|
Best Practice
Before mass-applying action tags:
Confirm email status.
Confirm recent activity.
Confirm you are not disabling alerts for active clients.
If performing database cleanup, review the Email Error Tags article first:
FAQ: What Tags Are Added to FUB by RealScout?
Related Articles
FAQ: What Tags Are Added to FUB by RealScout?
Step 6: Track Actions Using RealScout Tags in FUB
Step 5: FUBScouts – Auto Nurture Overview
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