Auto Nurture FAQ and Best Practices

Q: Who should I use Auto Nurture for?

A: Auto Nurture will make sure that your contacts, whether they are leads, referrals, or clients, get relevant and engaging real estate information from you.

It is particularly effective for individuals in your database with limited home search information, as it automatically dispatches relevant listing, home value, and market activity alerts. In cases where there isn’t enough data for an alert, it places the contact on an email drip that shares popular listings and requests more details.

As for existing clients with alerts in place, Auto Nurture simplifies the process of creating additional alerts tailored to their specific interests, although some current contacts may find your existing alerts sufficient.

Q: If I'm entering a new client, shouldn't I just manually set them up on the alert(s) that best suits their needs?

A: You can definitely set up your new clients with advanced searches just like you've always done. This will give you more granular control over the client's experience on RealScout.

Q: I see the option to turn on Auto Nurture for existing contacts, but is this necessary if I've manually set them up to receive customized Listing Alerts or  Market Alerts?

A: No, see the answer above.

Q: If the auto nurture feature is in fact meant for new leads, are the new leads, where are those leads coming from -- a connected lead source or CRM? What is the best way to drive new leads to your RealScout account?

A: With the release of Pro+, agents can import a spreadsheet on their own (rather than needing our support team to do it, as in the past). We are introducing many new integration options in the future. We are releasing an integration with Cloze when Pro+ launches. Others to follow. FUB is a great option available now. Zapier helps agents to connect RealScout to pretty much any other tool out there. Every agent should set up our Zillow Connect and realtor.com integrations!

Q: Is the Auto Nurture feature most powerful when you have an existing lead generator connected to it?

A: Yes, that's the best way to "set-it-and-forget-it"! Leads come in from an integration and get Auto Nurtured. Agents can continue to set up alerts manually for their clients where they want/need more granular control over the client's experience.

Q: Is RealScout now meant to be used as a CRM?

A: No, RealScout is designed to be a lead nurture & conversion tool, not a full-blown CRM or lead generation tool. We focus on the middle of the funnel. This graphic may help:

Q: RealScout says that automatic Home value alerts are sent to a contact record that contains an owned property address. Where do you add the owned property address, and would the contact or the agent do this?

A: First, agents can add the address to the contact record here:

Second, agents can import a list of homeowners with addresses:

Third, agents can invite their contacts to "claim their home" and see what their home is worth. When they invite them, the contacts will be required to enter their home address. They'll see their home's value instantly, and the agent has captured their address:

Fourth, they can capture leads from people they don't know - post on Facebook, run an ad, turn the link into a QR code, and put it on their Just Listed Just Sold postcards, etc: