Any time RealScout pushes activity data to FUB, we automatically add the tag RealScout to the contact profile. Additionally we currently add 11 other tags that indicate HIGH INTENT activity or allow for database cleanup in FUB (PLEASE NOTE: These tags are NOT case sensitive):
Tags That Highlight Engagement:
RealScout HVA Viewed- this tag is placed on the contact when they view their Home Value Alert in RealScout
RealScout HVA Valuation Message- this tag is placed anytime a contact messages their agent from their Home Value Alert page in RealScout and the HVA is attached to that message. Currently this happens when they request a price opinion or when they use the quick chat widget of the HVA page.
RealScout Market Activity Viewed
RealScout Property Saved
RealScout Property Viewed 3+ - this tag indicates the contact has viewed the same property three or more times
RealScout Message Sent
RealScout Showing Request Message - when client clicks showing request button (see below example)
RealScout Open House Info Viewed - When client clicks to view open house times/requests open house times (see below example)
RealScout Email Validation Failed - This contacts email is invalid
RealScout Email Rejected - This contact's email bounced (and their email is now blocked)
RealScout Email Spam Reported - This exact contact has reported spam (and their email is now blocked)
Actionable Tags:
We are excited to introduce new tag-based automations for RealScout! Use these tags to trigger a lead to move to an archived state or disable ALL or only listing alerts in RealScout:
RealScout Archive Contact
RealScout Disable All Alerts
RealScout Disable Listing Alerts
Here's a helpful video going over how you can use these Actionable tags to clean up your database:
Example: Showing Request and Open House engagement on the client side: