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FAQ - What tags are added to FUB by RealScout?

Updated over a week ago

Any time RealScout pushes activity data to FUB, we automatically add the tag RealScout to the contact profile. Additionally we currently add 11 other tags that indicate HIGH INTENT activity or allow for database cleanup in FUB (PLEASE NOTE: These tags are NOT case sensitive):

Tags That Highlight Engagement:

  1. RealScout HVA Viewed - this tag is placed on the contact when they view their Home Value Alert in RealScout

  2. RealScout HVA Valuation Message - this tag is placed anytime a contact messages their agent from their Home Value Alert page in RealScout and the HVA is attached to that message.

  3. RealScout Market Activity Viewed

  4. RealScout Property Saved

  5. RealScout Property Viewed 3+ - this tag indicates the contact has viewed the same property three or more times

  6. RealScout Message Sent

  7. RealScout Showing Request Message - when client clicks showing request button (see below example)

  8. RealScout Open House Info Viewed - When client clicks to view open house times/requests open house times (see below example)

Tags That You Can Use to Clean Up Your Database:

  1. RealScout Email Validation Failed - This contacts email is invalid

  2. RealScout Email Rejected - This contact's email bounced (and their email is now blocked)

  3. RealScout Email Spam Reported - This exact contact has reported spam (and their email is now blocked)


    Actionable Tags You Can Use in FUB:

We are excited to introduce new tag-based automations for RealScout! Use these tags to trigger a lead to move to an archived state or disable ALL or only listing alerts in RealScout:

  1. RealScout Archive Contact

  2. RealScout Disable All Alerts

  3. RealScout Disable Listing Alerts

Here's a helpful video going over how you can use these Actionable tags to clean up your database:

Example: Showing Request and Open House engagement on the client side:

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