TCPA-Related Consent Requirements
The Telephone Consumer Protection Act (TCPA) is a federal law that regulates telemarketing calls, auto-dialed calls, prerecorded calls, text messages, and faxes. It requires businesses to obtain prior express consent from consumers before making certain types of calls or sending text messages. Violations of the TCPA can result in significant financial penalties, so compliance is essential for any business that communicates via phone or text.
At RealScout, our platform is primarily designed to send email communications, not consumer-facing text messages or phone calls. As of the date of this article’s publishing, RealScout does not include functionality for direct-to-consumer text messaging or telephonic outreach.
If you plan to call or text your contacts, whether they are in RealScout or part of another database, you are responsible for ensuring that your outreach complies with TCPA requirements. This includes obtaining the proper level of consent before initiating any such communications.
For further guidance on TCPA compliance, consider consulting with legal counsel or reviewing Federal Communications Commission (FCC) resources.
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