Q: What is the Listing Dashboard page?
A: The Listing Dashboard displays potential buyers for your listing and gives you the ability to contact their agents.
Q: How do I get to my Listing Dashboard?
A: If you have purchased a Listing Dashboard, there will be a button in the left sidebar labeled "Market 360". Click "Market 360", the click "My Listings" from the drop down menu.
Q: How do I purchase a Listing Dashboard?
A: If you have an active listing, you can purchase your Listing Dashboard by calling 650-397-6500 (ext 1).
Q: How do I contact agents through this tool?
A: To reach out to an agent with a potential buyer:
1: Click on MARKET 360 on the left hand side of your account, then click on MY LISTINGS from the drop down menu
2: When the page reloads click on the address of your property HIGHLIGHTED IN BLUE
3: The page will again reload and you will then need to locate and click on the tab labeled OUTREACH
4: You will then be taken to a screen that shows you a list of agents you can contact with matching buyers. To the left of each agents name will be a empty box. If you click on the boxes to the left of the agents name a BLUE check mark will appear and the to contact the agents click the BLUE CONTACT AGENTS
NOTE: Agents will only receive one email from you, even if they have more than one potential buyer.
Q: How will I know if the other agent opened my email?
A: In the RESPONSES tab, you will see the agents you have emailed as well as the responses they have sent you in regards to your initial email.
NOTE: When you contact other agents, they will receive a link that shows them all their clients who are potential matches for your listing.
Q: Can I call other agents?
A: You can click the phone icon next to each agent's name to reveal their phone number.
Q: How do stop receiving notifications about new potential buyers?
A: On the right side of the page, there is a checkbox for "Email me when there are new buyers." If you'd like to stop receiving such emails, simply uncheck the box.
Q: I have feedback or questions, who can I talk to?
A: Because this is a new product only for listing agents, please send any questions or feedback directly to email@example.com (instead of [email protected])