Contact Definitions in RealScout

Nurtured Contact: A contact that has been set-up or interacted with at least one of RealScout’s nurture tools, and isn’t archived by the agent. Nurture tools include features such as Auto Nurture, email alerts, nurture drip campaigns, the mobile app, the agent subdomain, and landing pages. Agents can “Archive” their contacts at any point, removing them from their Nurtured Contacts list, and disabling automated nurture campaigns and alerts. Agents can also un-archive their contacts to resume nurture.

Awaiting Nurture Contact: A contact that has not yet been set-up or interacted with at least one of RealScout’s nurture tools, and isn’t archived by the agent. These contacts are NOT considered Nurtured Contacts.

Archived Contact: Contacts can be archived in order to disable their alerts and Auto Nurture campaigns without deleting the contact. The contact will no longer count against the Nurtured Contact limit.